What We Collect and Why We Hold It
When you open an account with us, we collect the details you provide — your name, contact information, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also record transaction history tied to your wallet so your account balance and withdrawal
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requests can be verified accurately. Device and session data is logged to keep your account secure and to detect unusual access patterns. We do not collect more than we need to run your account and process your payments. Data is held for as long as your
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account remains active and for a period after closure as required by applicable financial and legal obligations. The exact retention period depends on the rules in your eligible region. We do not sell your personal data to third parties. Where we work with payment processors —
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including the local rails you use to fund your account — those partners handle your data under their own privacy terms, which we encourage you to read. Any data shared with them is limited to what is needed to complete your transaction. Your use of this
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platform and the protections available to you depend on your local law and the regions where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.